Disclaimer

We take the greatest care initially to perfectly and safely clean all garments. If there are stains that we fail to remove, we will highlight them to you. Further cleaning attempts may result in either color loss or direct damage to the stained areas.

In order to remove remaining stains or for further improvement, we strictly require customer prior consent.

Further cleaning is 100% free of charge but entirely at the customer's own risk.

Please note, we will not be responsible for any damage as a result of repeat cleaning with your prior consent.

It is further confirmed that Eddy’s Dry Cleaners and Tailoring do not accept any responsibilities for the damage to the following items as a result of bad quality, wear and tear, or old age of the garment:

  • Buttons, buckles, and zips breakage or discoloration.

  • Any damage to the lining of the garments due to wear and tear or bad quality.

Alterations:

1a) Garments are pinned and fitted to the client's requirements, and alterations are carried out by a skilled team of tailors. Should the garment still not fit well where the alteration was carried out, it will be re-done free of charge, unless the customer's dimensions have changed since the time of fitting.

1b) Customers can return an altered item to be re-done free of charge for up to one month.

1c) If the garment has been altered as pinned and agreed, but is not to the client's liking, extra charges may apply for further tailoring to be carried out.

1d) Following the alteration, should the garment require further adjustments to other parts of the garment, charges will apply.

  1. Alterations are paid in full before work is carried out, or if a deposit is made, full payment is required either at the time of collection or within one month of the due collection date.

  2. Whilst we guarantee that every effort will be made to produce the desired results, use of our garment alterations service is at the customer’s own risk, and Eddy’s Dry Cleaners is not liable for any costs to the customer for their garments.

  3. Uncollected items: Due to limited space, items will be stored for up to 6 months before being recycled, unless prior arrangements have been made and confirmed in writing by Eddy’s Dry Cleaners.

Eddy’s Dry Cleaners Management